Privacy Policy
Letts Commerce Ltd ("we", "us") provides the Letts Commerce platform. This policy explains what data we collect, why, and how we protect it.
What we collect
We collect information you provide directly (name, email, phone, business details, payment information) and information collected automatically (device type, IP address, pages visited, referrer).
How we use your data
- To provide and operate the Letts Commerce platform.
- To process transactions and settle funds.
- To communicate with you (account notifications, support replies, occasional product updates if you opt in).
- To meet regulatory and tax obligations in the jurisdictions where you operate.
- To improve the platform — anonymised analytics only.
Sharing your data
We share data with third parties only when necessary to operate the platform — payment processors, identity-verification providers, infrastructure providers — and only the minimum needed. We never sell your personal data.
Your rights
- Access — request a copy of your personal data.
- Rectification — correct inaccurate data.
- Erasure — delete data we hold (subject to legal retention requirements).
- Portability — export your data in a standard format.
- Object — object to specific processing.
Email hello@lettscommerce.com to exercise any of these rights.
Data retention
We retain personal data only as long as needed for the purposes above, plus any legally required retention period (typically 7 years for financial records).
Security
We use bank-grade encryption, regular security audits, and PCI-DSS Level 1 certification for payment data. See our security page for details.
Cookies
See our cookie policy for what cookies we use and how to manage them.
Contact
Questions about this policy or your data? Email hello@lettscommerce.com or visit our contact page.