Bookings, CRM, billing — in one place.
Salons, repair shops, consultancies, agencies — run your appointment-driven service business on a unified platform. Bookings, CRM, invoicing, and payments.
The four problems service businesses share — across salons, garages, and agencies
Different industries, same operational pain: bookings, billing, customer memory, status tracking.
Bookings come via WhatsApp, calls, and walk-ins. Double-bookings happen weekly. Customers turn up to a closed shop.
Invoices written by hand. Some get paid; some get lost. Tax season is a nightmare of receipts in shoeboxes.
You don’t actually know who your repeat customers are. Loyalty programs are sticky-note based.
Job tickets are paper. Technicians lose them; managers can’t see status; customers call asking "is it ready?"
The capabilities every service business asks for
Self-service booking
Customers book online via your storefront or a public booking link. Automatic SMS reminders.
Job tickets + workflows
Receive → diagnose → quote → fix → bill. Track every job through every stage.
Customer communication built-in
SMS and WhatsApp messages from the platform. No separate tools, no copy-paste.
Service business KPIs
Utilisation, revenue per technician, average ticket, return rate. The metrics service businesses actually optimise on.
“Walk-ins still happen, but 65% of bookings are now self-service. We doubled our chair utilisation in 3 months. Customer reminders alone halved our no-show rate.”
Service-business questions
Multi-resource scheduling, quotes, parts, customer signup, WhatsApp.
Yes — multi-resource scheduling is built in. Each stylist has their own calendar, services, and pricing. Customers book a specific person or any-available.
Let’s digitise your business.
Sign up free, no credit card needed. Pair LettsPOS with payments, inventory, and storefronts — all from one dashboard.