Playbooks for African commerce.
Practical guides, real-world playbooks, and operational stories for SMEs digitising their business. Written by the Letts team — and the merchants we work with.
WhatsApp to platform: signs your business has outgrown messaging
WhatsApp is great until it isn’t. Eight signs your business has outgrown WhatsApp-based operations — and what to do next.
Supplier finance for African SMEs — what it is and how to get it
Working-capital tools African SMEs actually qualify for: supplier early-payment, invoice discounting, purchase-order finance, and trade finance. Plain-English guide.
Salon operations: from paper diary to platform in 30 days
A step-by-step playbook for moving a salon from a paper appointment book to a real platform — without losing your regular clients during the switch.
SADC tax compliance — a country-by-country quick reference
VAT rates, e-invoicing requirements, tax authorities, and the operational compliance gotchas across the 6 SADC countries Letts Commerce serves.
SADC cross-border trade — a practical guide for African SMEs
How to set up cross-border trade between SADC countries without losing weeks to paperwork. The 5 priority lanes, the customs and tax mechanics, and the pitfalls that catch first-time exporters.
POS hardware buying guide for African retailers
What to look for when buying point-of-sale hardware in 2026 — connectivity, mobile-money, receipt printers, kitchen displays, hardware longevity. The questions to ask before you sign.
Multi-currency accounting for African exporters — a working guide
How to keep clean books when you sell in MWK, get paid in ZMW or USD, pay suppliers in MZN, and report to a bank that expects ZAR. Practical patterns, not textbook theory.
Cash-flow forecasting for African retailers
A practical 13-week rolling cash-flow model that works with mobile-money-heavy retail revenue. Built for SMEs who don’t have a CFO.
How to digitise your restaurant in 30 days
A step-by-step playbook for moving from paper-based restaurant operations to a fully digital stack — without losing service quality during the switch.
Mobile money in 2026: a primer for African SMEs
What every African SME owner should know about TNM Mpamba, Airtel Money, M-Pesa, MTN MoMo, and the mobile-money rails that will define commerce on this continent for the next decade.
How to scale from one shop to ten without breaking everything
A playbook for African retailers expanding from a single location to a multi-store operation. Operations, technology, staff, and the metrics that actually matter at each phase.
AfCFTA, explained for African manufacturers
What the African Continental Free Trade Area actually means for SME manufacturers wanting to export across the continent — beyond the headlines, into the practical paperwork, tariffs, and rules of origin.
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