The before
Beira Corridor Logistics started in 2017 hauling FMCG between the Port of Beira and Tete and Lilongwe. By 2026 the company ran 18 trucks (mostly 30-tonne articulated) and a small fleet of 5-tonne distribution vans inside Mozambique. The Beira–Lilongwe lane via Mwanza border was 60% of the book.
The bottleneck was paperwork:
- Every Malawi-bound consignment needed a SADC Certificate of Origin, commercial invoice, packing list, and a phytosanitary certificate where applicable
- Mozambican customs (Autoridade Tributária) required an electronic submission plus a printed bundle
- Malawian customs (MRA) ran a parallel process at the Mwanza receiving end
- The two systems didn’t talk; every consignment had its paperwork done twice
Average border-crossing time at Mwanza was 6 hours. On a bad day with a documentation hiccup, 18 hours.
The decision
BCL evaluated three platforms in late 2025: a regional logistics-tech firm with a strong dispatch console but no customs integration, an international TMS that was North-America-shaped, and Letts Commerce. The deciding factor was Letts Trade’s pre-clearance integration with both Mozambican AT and Malawian MRA on the Mwanza lane.
Tomé signed in February 2026. The plan: digitise the Beira–Lilongwe lane completely in month 1, then layer Nacala in month 2.
The 4-week rollout
- Week 1 — Lane setup. Every regular Beira–Lilongwe consignment template loaded into Letts Trade with HS codes, tariffs, AT + MRA forms pre-populated. The first AfCFTA-compliant pre-cleared shipment crossed Mwanza in 90 minutes.
- Week 2 — Driver app. Letts Driver App deployed to all 18 trucks. Status updates via three buttons (loaded, in-transit, delivered). The previous WhatsApp chain went silent within a week.
- Week 3 — Nacala lane. Same template approach for Nacala–Lilongwe corridor. The Cuamba–Mangochi border post added as a partnered lane. First Nacala consignment crossed in 75 minutes.
- Week 4 — Trade finance. Mozambican commercial bank approved a MZN 8.4M revolving pre-shipment facility against the new digital paper trail in 9 days. The previous (paper-based) trade-finance applications had been declined twice in 2025.
What changed
“We thought our biggest constraint was trucks. It wasn’t. It was paperwork. Six hours at every border, multiplied by 40 consignments a week, was the entire problem.”
Three months in:
The qualitative shifts the team mentions first:
- The pre-clearance is the unlock. AT and MRA both accept Letts-Trade-generated paperwork as canonical. A truck that used to wait 6 hours waits 90 minutes. Across 40 consignments a week, that’s ~2 full-time trucks of capacity recovered.
- Drivers stopped texting. The driver app’s 3-button status updates ended the WhatsApp dispatch chain. Dispatchers see the entire fleet in one console; drivers focus on driving.
- Banks treat us like a real business. Pre-Letts, every trade-finance conversation started with “send us six months of paper records.” Now: “send us your LettsOS export.” Approval times went from months to days.
- The Nacala lane was 4 weeks, not 4 months. Adding a second cross-border corridor used to be a 3-4-month project. With the platform handling the documentation common case, it’s a configuration change.
What's next
BCL is exploring a third lane (Nampula–Lilongwe via Mocuba) in Q3 2026 plus expanding into refrigerated freight for Mozambican fish exports to landlocked Zambia. The model now works: confirm the lane, configure the consignment templates, run the first three shipments under supervision, then scale.
Tomé’s parting note for African freight operators considering the move:
“Logistics tech is mostly drivers and trucks and dispatch in the public imagination. The real work in this part of the continent is paperwork — and the paperwork is the bottleneck. Fix the paperwork, the rest of the operation works.”
Products used
- Letts Trade — AfCFTA paperwork, pre-clearance integrations with AT (MZ) and MRA (MW)
- LettsOS — multi-currency P&L, fleet financials, trade-finance reporting
- LettsPOS Driver App — driver mobile app, offline-tolerant status updates
Want to dig deeper?
- Letts Commerce in Mozambique — Beira and Nacala corridor context
- SADC cross-border trade — a practical guide — the paperwork mechanics
- Talk to our logistics team — happy to share corridor-operations detail under NDA